How do I reset my password?

Please note that password resets can only be done using the IQ Wealth web app and not the mobile app.

To reset your password, follow these steps:

  1. Log into IQ Wealth using the button below.
  1. Click on Problems logging in? located below the Login button.
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  1. Click on the here hyperlink in "If you have forgotten your password".

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  1. Add your username, which should be the email address you registered with.

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  1. Click on "Reset your password".

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  1. You will receive a confirmation message and an email with the password reset hyperlink.

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  1. Click on the hyperlink within the email.

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  1. Input your username and the answers to the two security questions you chose during your registration.
  2. If you cannot remember your security answers, please contact Investment Quorum.

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  1. Click on Validate Answers.
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  1. You will be taken to the new password page. Enter your new password, ensuring that it is more than 7 characters long and contains at least 1 uppercase letter, 1 lowercase letter, and 1 numeric character. The strongest passwords also include at least 1 symbol (e.g. !, ?, #, &).

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  1. Click on Reset password.

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  1. You will receive confirmation that your password has been successfully changed and an email confirming the update.

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