If your Apple Face ID is not working, the first place to check is your device settings. Here's what you need to do:
- Go to the settings icon (which looks like a cog).
- Tap Face ID & Passcode.
- Enter your device's passcode.
- Tap Other Apps.
- Ensure that IQ Wealth is switched on (the toggle button should be green, not grey).
- Go back to the IQ Wealth app to log in.
If you continue to have problems with Apple Face ID, you'll need to re-authenticate your device. To do this, go to the IQ Wealth app on your device and follow these steps:
- Go to Manage Accounts.
- Click on Delete.
- Re-add your account.
If you're unsure how to set up Apple Face ID again, click on the article below:
How do I set up Apple Face ID?
This article is for informational purposes only. Information may not be accurate or complete. Consult with a qualified financial professional before making any investment decisions. All investing involves risk.
